V-CAB Ltd (“we”, “us”, “our” or the “Company”) is committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable local data protection laws.
This Privacy Policy explains what personal data we collect, how we use it, with whom we may share it, and your rights in relation to that data. By accessing or using our website [www.v-cabtransfer.com] (the “Website”), you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the Website.
1. Data Controller
The data controller of your personal data is:
V-CAB SIA
Registered in the Republic of Latvia
Company registration number: 40203248658
Email: info@v-cabtransfer.com
2. What Data We Collect
We may collect and process the following categories of personal data:
• Identity Data: First name, last name
• Contact Data: Phone number, email address, home or billing address
• Booking Data: Travel dates, pick-up/drop-off locations, number of passengers, baggage information, child seat requests
• Technical Data: IP address, browser type, operating system, referring URLs
• Marketing and Communication Data: Your communication preferences and interactions with us
• Usage Data: Information about how you use our Website (e.g., via cookies and Google Analytics)
We do not store or process your payment card details. All payments are processed securely by third-party providers (e.g., your bank or payment gateway), in compliance with applicable PCI-DSS standards.
3. How We Collect Your Data
We collect your personal data through:
• The booking form on our Website
• Email or phone communication
• Cookies and tracking technologies (e.g., Google Analytics, Google Ads Conversion Tracking)
You may control your cookie preferences in your browser or through Google Ads Settings.
4. Legal Basis for Processing
We process your data under the following lawful bases as defined by the GDPR:
• Performance of a contract (Art. 6(1)(b)) — to provide and manage your booking
• Legal obligation (Art. 6(1)(c)) — for tax, accounting, or regulatory requirements
• Legitimate interests (Art. 6(1)(f)) — for customer support, fraud prevention, service improvement
• Consent (Art. 6(1)(a)) — for marketing communications and optional cookies.
You may withdraw your consent at any time by contacting us.
5. How We Use Your Data
We use your data for the following purposes:
• To process and confirm bookings
• To communicate with you regarding your transfer service
• To comply with legal obligations (e.g., accounting and tax reporting)
• To respond to inquiries and provide customer support
• To improve our services and Website functionality
• To send promotional or service-related communications (where permitted)
6. Data Sharing and Disclosure
We may share your personal data with:
• Drivers, partners, and subcontractors involved in fulfilling your transfer
• Third-party service providers (e.g., email services, payment processors, IT providers) who process data on our behalf under confidentiality agreements
• Authorities or legal bodies, if required by law or regulation.
We do not sell or rent your personal data to third parties.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other lawful mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described above and to comply with legal retention obligations. When data is no longer needed, it is securely deleted or anonymised.
9. Your Rights Under the GDPR
You have the following rights regarding your personal data:
• Right to access – Obtain a copy of your data
• Right to rectification – Correct inaccurate or incomplete data
• Right to erasure (“right to be forgotten”) – Request deletion of your data
• Right to restrict processing – Limit how we use your data
• Right to data portability – Receive your data in a structured format
• Right to object – Object to processing based on legitimate interests
• Right to withdraw consent – At any time, for data processed with your consent
To exercise any of these rights, please contact us at: info@v-cabtransfer.com
We may request proof of identity before fulfilling any rights request.
10. Security Measures
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. However, the transmission of information over the internet is never entirely secure. You acknowledge that any data you transmit to us is done at your own risk.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email. We recommend reviewing this page regularly to stay informed.
12. Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: info@v-cabtransfer.com
If you are unsatisfied with our response, you may lodge a complaint with your local Data Protection Authority (DPA) or the Latvian Data State Inspectorate.
Last updated: 21/10/2025
